THE PROVEN IT SUPPORT PROCESS BEHIND NZ’S MOST RELIABLE SYSTEMS
From first chat to full support — see how we make switching to smarter IT simple, stress-free, & seamless
Simple. Transparent. Stress-free
Working with Neos is straightforward from start to finish. Here’s how we make sure your IT transition is seamless — and your systems stay that way.
01.
Get in touch
It all starts with a conversation. We’ll listen, learn about your business, and get clear on what’s working — and what’s not.
No jargon. No pressure. Just practical advice from people who get it.
02.
Discovery (Audit)
We take a deep dive into your current IT setup to identify gaps, risks, and opportunities for improvement.
Our goal is to understand your systems as well as you do — so we can design a solution that fits your business perfectly.
03.
Proposal (Solution & Pricing)
Once we know where you’re at, we’ll put together a clear, tailored proposal — no surprises, no hidden costs.
You’ll know exactly what we’re doing, why we’re doing it, and how it’ll benefit your business.
06.
Manage. Maintain. Monitor
Once you’re onboard, we don’t disappear.
We Manage, Maintain, and Monitor your systems proactively to keep them performing at their best — today, and tomorrow.
05.
Delivery (Go live)
This is where your systems get the Neos treatment. We handle the heavy lifting, ensure minimal downtime, and keep everything running smoothly.
Once you’re live, we double-check everything’s working exactly as it should — then continue monitoring and fine-tuning to keep it that way.
04.
Planning (Investigation & Scheduling)
Our team maps out the rollout plan — from timelines and logistics to implementation and communication.
You’ll always know what’s happening, when, and why.
“We strive for excellence in the service we provide our clients, and our experience with NEOS suggests that they hold that same service value.”
Lauchie Griffin | Wakefield Lawyers
See the results for yourself
Every client journey starts with discovery and ends with confidence. Explore how our process has helped NZ businesses build stronger, smarter systems.
We take care of IT, so you don’t have to
No jargon. No headaches. Just reliable IT that supports your business — day in, day out.
Neos Systems is a Wellington-based IT partner supporting NZ businesses nationwide. We take care of IT with proactive support, reliable security, and scalable cloud solutions — so you can focus on growing your business. Trusted, award-winning, and here when you call.
